1st STAGE LETTER FLAT-FEE CREDIT CONTROL SERVICE 
LPL offers a unique Flat Fee system ideally suited to those clients who operate current sales ledgers and experience slow payment on accounts between 90 - 120 days old. The service consists of three communications, including a Solicitor's Demand. The service ensures that all recoveries are sent directly from the debtor to client, speeding up cash flow and sorting out any problems relating to the account.
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2nd STAGE - NO RECOVERY - NO FEE INSTRUCTION
LPL's 2nd Stage/Option 2 service, which acts as a follow up to 1st Stage or is used as a stand alone service, caters for any type of commercial debt and will, based on a No Recovery - No Fee system, achieve success on a controlled and direct approach.
Our dedicated team of Account Handlers will establish direct contact and whilst securing payment on your behalf they will ascertain the exact cause of non-payment, ensuring movement towards resolving queries, disputes, cashflows, and, of course, full collection.
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FAST TRACK 
Many of our clients currently using our 1st Stage service may feel that the money owed is critical or that the debtor requires a more urgent form of collection. LPL has now introduced a further tier to our service, which will allow clients that use our Flat Fee system to instruct LPL to make direct telephone contact immediately with the debtor as well as the use of our proven letter system. All as part of one instruction.
On successful collection, discounted collection fees apply.
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LITIGATION
Most debts are recovered without the necessity of legal action. However, it is occasionally necessary to commence legal proceedings to recover a debt. LPL are specialists in all areas of litigation and in conjunction with our carefully selected panel of solicitors, provide an excellent service of conducting legal proceedings in the County and High Courts.
LPL can offer essential advice on all types of actions including the issuing and presentation of Petitions to the Compulsory Winding Up of a debtor company. You can also rely on our litigation service if your debtor resides in Scotland, Northern Ireland or Republic of Ireland.
In addition, we can arrange legal representation in most countries around the world.
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TRACING 
Why Discard 'Returned Mail' accounts? Using last known address, together with full individual name, LPL will
ascertain a confirmed current residential or trading address using sensitive and thorough investigation to establish
the current whereabouts of absconders.
Enquiries are carried out by our highly experienced tracing experts, who
will examine relevant databases as well as carrying out in-depth telephone
and, subject to the required level of instruction, relevant on-site
investigations. This is reported back to you within the set timeframe,
providing you with a confirmed current residential or trading address
together with possible contact numbers, if available. All enquiries are
carried out within current Guidelines, protecting your business and
reputation, as well as ensuring the highest standards of professionalism
and success.
LPL has several levels of enquiry available:
- Level 1: For a low fee of £35.00+VAT - No Find - No Fee, using last known address together with full individual name LPL will ascertain a confirmed current residential or trading address.
- Level 2: In-depth investigator reports - regionally based private investigators will usually visit the last known address, question neighbours, report on assets, include electronic record searches and full report. The comprehensive report will tell you exactly what the position is and whether further action is going to be cost effective.
- Level 3: Asset enquires, Pre-Sue reports, Due Diligence reports, designed to give you in-depth knowledge of a debtors ability to repay significant debt or give you further information for takeovers or sales projects.
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CREDIT REFERENCING
Business information searches - reports returned in under 15 minutes
Limited Companies and other businesses in the UK, and where applicable, internationally. Available in the UK filed information at Companies House including: Incorporation Details, Directors, Shareholders, Accounts, Public Information: CCJ’s, Decrees (Scotland), CVA’s, Insolvency - Petitions, Debt Searches including LPL Records, Analysis and credit conclusion.
Every precautionary measure available should be taken when offering credit facilities. By utilising Front End expert credit knowledge we can advise you how best to safeguard your credit applications.
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INSOLVENCY - BOOK DEBT COLLECTION
LPL provides a service of Book Debt Collection to leading Insolvency practitioners throughout the UK. We pride ourselves on our in-depth reporting and full back-up procedures which are available as part of the service provided.
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WORLDWIDE COLLECTIONS
LPL is one of the leading agencies offering international debt recovery services. In conjunction with our network of agents around the world, we are able to provide a fast effective collection service at very competitive rates.
LPL offers specialist collection and information services anywhere in the world, for client companies based in the UK and for client companies based overseas. We welcome companies from outside the UK to contact us in respect of problematic accounts, arising from within the UK and elsewhere.
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INTERNATIONAL CLIENTS
LPL offers overseas and international clients the facility to collect overdue and problem accounts, owed by debtors based in the UK or elsewhere within the European Community.
If you experience late payment or you have outstanding accounts from companies or individuals trading outside the UK, contact LPL and we will advise you on the best course of action.
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TERMS AND CONDITIONS OF TRADE
A standard form of contract containing Terms & Conditions of Trade is possibly the most important single document in business.
It will in the course of time offer you the benefits of:-
- promoting confidence in those dealing with you
- adding more certainty to the contract, giving you greater protection
- assisting in reducing bad debts
- assisting with cash flow
- saving valuable time in negotiating business terms
- removing unwanted discretion from certain employees to negotiate business terms
- saving administration costs
- regularising internal procedures
- enabling you to more readily calculate and allocate risk
- reducing litigation by increasing the likelihood of success
- conveying professionalism to those who do business with you
In conjunction with our legal experts, LPL will produce Terms & Conditions which will safeguard your business for future years to come.
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INSOLVENCY ADVICE
LPL offers a specialist service to Insolvency Practitioners for Book Debt Recovery. Our team of highly experienced operators are able to handle the collection of most types of sales ledgers. The realisation of book debt assets of a company in Liquidation, Receivership or in Administration hinges on non-interruption of the collection process. It is therefore essential that experienced and professional people handle the collections so that the maximum results are achieved.
LPL will liaise with factoring or Invoice Discounting companies and debenture holders and provide concise and detailed reports on the progress of each collection.
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CREDITORS MEETINGS
LPL will arrange representation at Creditors Meetings relating to debtor companies that have been placed into Liquidation, Receivership, Administration, CVA & IVAs.
This service is usually free of charge to clients and a report is produced on every meeting attended.
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DOCUMENT OUTSOURCING
As our relationships continue to grow, clients can rely on LPL to carry out high-volume services that include outsource operations on ‘own name’ chasing letters, membership subscription, statement and other mail-outs.
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